At SMART SYSTEMS LLC, we strive to provide high-quality SEO and digital marketing services that deliver value and measurable results to our clients. This Refund Policy outlines the terms regarding payments and refunds for our services.

Service-Based Nature

Due to the nature of SEO and digital marketing services, all work involves time, strategy, research, and resource allocation. Therefore, refunds are limited once work has commenced.

Eligibility for Refunds

Refund requests may be considered under the following conditions:

• Duplicate payment was made accidentally
• Service was not delivered as agreed
• Project was canceled before work officially started

Approved refunds will be processed within a reasonable timeframe.

Non-Refundable Services

The following services are generally non-refundable:

• Completed SEO work
• Keyword research and audits
• Link building campaigns
• Content optimization services
• Monthly SEO retainers already in progress
• Custom digital marketing strategies

Project Cancellation

Clients may cancel ongoing services by providing written notice before the next billing cycle. Cancellation does not guarantee a refund for services already delivered or in progress.

Subscription & Monthly Plans

For recurring monthly SEO plans, payments already processed for the current billing period are non-refundable. Services will continue until the end of the active billing cycle.

Chargebacks

Clients are encouraged to contact SMART SYSTEMS LLC directly to resolve any billing concerns before initiating chargebacks or payment disputes.

Contact Information

SMART SYSTEMS LLC

212 N. 2nd St. STE 100
Richmond, KY, 40475

Phone: (216) 202-5079

Email: info@smartsystemsllc.net